Privacy Policy
Your privacy matters to us at Niche Cloud Node
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely processed by our payment partners.
For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service that is tailored to your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance website performance and understand how clients discover our services.
How We Use Your Information
We mainly use your personal information to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your specifications, and communicating about your service needs.
We also utilize information to improve our services and the overall website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Niche Cloud Node respects your privacy and does not sell your personal information to third parties. We only share information when it is necessary to provide our services or when legally required.
We may share essential information with trusted service partners who help us run our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it only for the specific services they offer to us.
We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We prioritize safeguarding your personal data and implement suitable technical and organizational safeguards to shield it. This involves secure storage of data, encrypted transmissions, and restricted access to personal information inside our organization.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to protect information as it moves between your browser and our infrastructure.
Limited Access
Access is restricted to personnel who require the data to deliver services.
Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.
Your Privacy Rights
You hold important rights regarding your personal data. In accordance with applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.
To exercise these rights, contact us via the details at the end of this policy. We will reply within a reasonable period as required by law.
Data Retention
We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention durations differ based on the data type and its purpose.
Typical Retention Periods:
- Customer contact and order details are kept for three years following the most recent service contact
- Payment transaction records are retained for seven years to satisfy tax and accounting needs
- Website analytics data retained for two years and two months to aid service enhancement
- Marketing communication preferences retained until opt-out or two years of inactivity
Cookies and Website Tracking
Our site employs cookies and analogous technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies assist us in recalling your preferences and assessing site performance.
You can manage cookie preferences via your browser settings. Note that turning off some cookies could impact how the site works. For comprehensive details about our cookies, consult our Cookie Policy.
Third-Party Links
Our site might include links to external websites or services. This privacy policy covers only Niche Cloud Node and our site. We are not liable for the privacy practices of third-party sites.
We recommend checking the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect modifications in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this document.
We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.
Contact Us About Privacy
Niche Cloud Node Privacy Team
Floral Court, Covent Garden, London
London, United Kingdom WC2E 9HA
Email address: info@nichecloudnode.bond
Telephone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within five business days.